Top 3 Managed IT Providers Serving New Jersey

For businesses across New Jersey, having reliable IT infrastructure is no longer optional. From keeping employees connected and systems running to protecting sensitive business data from cyber threats, technology plays a crucial role in almost every organization. When managing all of this in-house becomes difficult or expensive, working with a managed IT provider can offer a practical alternative. 

Managed service providers can take care of everything from day to day technical support and network management to cybersecurity, cloud services, backups, and strategic IT planning. The right provider can also help businesses stay ahead of technology changes without requiring them to build a large internal IT department. 

However, New Jersey businesses have plenty of providers to choose from, and their services, pricing, and areas of expertise can vary. Some specialize in supporting small and medium sized businesses, while others offer more comprehensive cybersecurity, cloud and enterprise IT solutions. So, we’ve narrowed down the options to three managed IT providers serving New Jersey that are worth considering this year. If you’d like to find out more, feel free to read on. 

Ascendant Technologies

Ascendant Technologies is a New Jersey based managed IT services provider serving businesses across New Jersey, New York, and Pennsylvania. The company provides comprehensive IT support designed to take day to day technology management away from internal teams, allowing businesses to focus on their core operations. 

Their offering covered 24/7 remote and on-site IT support, managed cybersecurity, desktop and server management, network management, as well as so much more. They provide related cloud, backup, disaster recovery, and IT consulting services. 

One of the highlights of this company is its focus on US based technical support. The company has all of its technicians in the USA and they all undergo a screening process designed to ensure that they have the appropriate experience and expertise. We have also noticed that they seem very hot on their response times, as well as transparent flat-fee pricing as well as proactive IT support. 

Pros:

• Businesses are able to access IT support, network management, cybersecurity and more all from the same provider
• They offer 24/7 support so businesses are never left hanging when they are needed
• They have a super speedy response time, which is perfect for businesses who need help asap
• The promote transparent pricing always rather than unexpected changes
• Proactive rather than reactive approach
• They work with businesses across a number of industries so they have fantastic levels of experience

Cons:

• They primarily focus on the tri-state area, so if you’re outside of this a different company might be better
• While they promote flat and transparent fees, businesses need to request a quote to get this
• They may be more than what a smaller business actually needs 
• Some claims on their website are company reported and therefore not verified 

Ntiva

Ntiva is a US based managed IT services provider offering businesses a broad range of technology support, cybersecurity cloud, and IT consulting services. Their offering is designed to cover both the everyday requirements in IT for a business, and long-term technology strategy. They offer 24/7 support, monitoring, cyber security, strategic IT guidance, and so much more all in one place. 

They take a local team and national network approach. Clients are assigned a dedicated service pod made up of technicians, account managers, field staff, and a range of other specialists, while they also have access to Ntiva’s wider team of experts. The company says that it does things this way to provide the familiarity of a smaller IT provider, while using the network of a larger one. 

With their large range of services including Microsoft Support, AI services, and more, Ntiva says that it manages more than 60,000 devices and closes a large number of support tickets each month.

Pros:

• They offer 24/7 support, 365 days of the year, so they are there no matter where, no matter when
• Clients all have a dedicated service pod, meaning the technicians become familiar with the companies they are working with
• They have a strong comprehensive IT offering
• Ntiva do have co-managed IT available for those who already have an in-house team
• Transparent pricing options are a huge selling point

Cons:

• Their solutions may not suit small businesses with around less than 20 people 
• Comprehensive services can sometimes be more than needed
• Starting prices are not necessarily the final price
• A wide range of services can make it hard to compare with other companies 

Inspirica 

Inspirica is another New Jersey based managed IT provider. This company focuses on small and medium businesses, providing managed IT support alongside a number of other services to ensure that they are able to offer the best to each one of their clients.

They are proud to take a proactive approach to IT management, with the goal of finding and resolving a problem before they cause significant disruption. The services include 24/7 support, network monitoring, disaster recovery, as well as virtual CIO services. 

They offer three main packages, Red, White, and Blue, with month to month options available. They do have published pricing available but this is more of a start point than something to completely focus on. Additional requirements will impact the overall cost.

Pros:

• 24/7 support is available for all customers
• They do have published pricing on their website for the starting point
• They offer flexible month to month plans instead of committing to a lengthy contract
• A lot of experience behind them makes them a good choice
• Proactive rather than reactive IT management

Cons:

• Packages start at the advertised price, but it can get pretty expensive if you have a larger team
• Some services are going to be at an additional charge
• Businesses outside of the tri-state area might be better looking for something more local

We hope that you have found this article helpful, and now see some of the top 3 managed IT providers in New Jersey right now. Each of them are fantastic options, and hopefully one of them will be the right choice for you.